Installation instructions for end-users
Before downloading and installing your copy of the GreenPrint for Staples, please review the pre-requirements below.
Operating system compatibility
- Windows XP SP2, 32-bit & 64-bit
- Win XP requires Microsoft .NET Framework 3.5 SP1 - it will be automatically installed
- Windows Vista, 32-bit & 64-bit
- Windows 7, 32-bit & 64-bit
GreenPrint should work with any application from which you can normally print. If you come across a problematic application, please contact firstname.lastname@example.org and provide a detailed description as well as the problem document possibly.
Installation instructions for administrators
Before downloading and using the GreenPrint for Staples, please review the prerequisites below.
Microsoft .NET Framework 3.5 SP1 for Windows XP.
Common Questions Asked
Why do I need Microsoft .NET framework?
GreenPrint requires the Microsoft .NET Framework 3.5 SP1 to be installed on computers - and this is not installed by default on Windows XP. It comes with pre-installed on Windows Vista and Windows 7. You verify, which version of the Microsoft .NET Framework is installed on your computer by going to Control Panel → Add/Remove Programs. In Vista go to Control Panel → Programs and Features. Please note that you must have .Net Framework 3.5 SP1 installed. (4.0 is not completely backward compatible).
Where can I download .NET?
Download NET 3.5 SP1 directly from Microsoft website. Save the file to your disk and double click to install.
What is a administrator account?
GreenPrint installation requires an account that has the permissions to install software and make updates to the registry.
NOTE: Uninstall any previous version of GreenPrint from your computer before installation.
How do I uninstall?
To uninstall GreenPrint, go to Start → All Programs → GreenPrint → Uninstall GreenPrint. Restart your computer after uninstall is completed. If you experience any trouble with un-installation, contact email@example.com for assistance.
Installation instructions for IT managers & administrators:
Enter the Access code supplied by your Staples Account manager: